Returns and Exchanges
At SkyMall, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. Simply ensure your products are in their original packaging and unused condition to qualify for a full refund or exchange.
Initiate Your Return
Log into your SkyMall account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags, manuals, and accessories are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your return portal to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing